Our Client's Story
Lisa was simply crossing the street, heading to meet a friend for coffee. She saw the green pedestrian signal and began walking, but in a split second, her world turned upside down. A car barrelled through the intersection, slamming into her with devastating force. Lisa was thrown to the ground, her head striking the pavement as her body crumpled under the impact. The next thing she knew, she was in a hospital bed, with doctors telling her that she’d suffered a traumatic brain injury and multiple fractures, with a spinal fusion surgery now necessary to help her walk again.
The physical toll is just the beginning—Lisa is facing a long and painful recovery process. Weeks in the hospital, followed by months of rehabilitation, loom ahead of her. But what’s even more frightening is the uncertainty. Friends who were at the scene suggest that she might have been at fault for crossing too late, and the police report leaves her confused. Could she really be responsible for the accident?
The doubts weigh heavily on Lisa’s mind, but what she doesn’t yet realise is that, regardless of fault, her case must be properly investigated. Under Queensland’s Compulsory Third Party (CTP) insurance scheme, every pedestrian accident requires its own thorough investigation before any fault is determined. Even if she were partially at fault, Lisa could still be entitled to make a claim for compensation through CTP.
In cases like Lisa’s, especially when severe injuries such as brain trauma and spinal damage are involved, it’s crucial to seek the right advice and support. The CTP claim process can provide coverage for her medical costs, rehabilitation, and lost income while she recovers, but she may not be limited to that. The National Injury Insurance Scheme (NIIS) can also offer no-fault help for individuals like Lisa who have suffered catastrophic injuries, providing further support during the long recovery process.
For Lisa, understanding the full scope of her rights and ensuring that her case is handled with care is essential. With the right steps taken early—gathering medical reports, ensuring all evidence is documented, and seeking legal advice—Lisa can begin the journey not only to physical recovery but to securing the compensation she needs to move forward with her life.